computer
Office Technology Certification Program

Mandatory Orientation Session Thursday Sept 9, 2010 4;30 pm
Cost of All components $950
The Office Tech Program is endorsed by the Franklin Grand Isle Workforce
Investment Board and approved for VSAC non-degree grant funding to qualified individuals.
The complete program requires a commitment for a full semester (Sept 2010 to Jan 2011) plus a two week unpaid internship.
Students are required to participate in the Return To Learning Workshop

The following are regularly scheduled components of the program.

Click To Return To The Class List

Unit of Instruction Duration Start Date Description
Personal and Professional Development

4 Sessions
10 Hours

Thursdays

5 to 7:30 PM

Sept 9 Instructor - Betty Nuovo
Workplace Communication

8 sessions
20 hours

Thursdays
5 to 7:30PM

Oct 7 Workplace Communiction focuses on developing the skills needed to succeed in the workplace. Topics include career planning, goal setting, feedback, handling stress, priorities, change, listening/speaking skills, teamwork, job and interview skills.
Click here for full details     Instructor - Betty Nuovo
Customer Service Excellence

5 sessions
10 hours

Thursdays
7:30 to 9 PM

Oct 28 This program is for those who work or wish to work in customer service. The focus is on service business philosophy, work ethics, dealing effectively with people, first impressions, challenging customers, conflict resolution, handling complaints, stress management, telephone skills and more.
Click here for full details     Instructor - Gina Clark
Evening Computer Option, or

32 sessions
96 Hours

Fall 2010 Includes Beginning Computer Skills, Beginning/Intermediate Keyboarding, Introduction to Computer Applications from A to Z
Click here for full details   Instructors - Mark Cyr & Harold Smith
Daytime Computer Option

37 sessions
111 Hours

Tues & Wed & Thurs
9AM to Noon

Fall 2010 Includes Computer Essentials, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Power Point
Click here for full details    Instructor - Harold Smith